The video details the following roadblocks to innovation at NASA. They are...
- Superiors wanting to stay within their comfort zones
- Compartmentalizing employees
- Assuming ideas from contractors means they are wasting working time and contract restrictions (It is possible that a passionate employ spends his/her free time doing work)
- Fear of retribution from superiors and other departments
- Fear of losing a contract because of an idea
- Lack of trust in employees and deferring problems to the chain of command
- Conformity to the current direction/Institutional inertia
- Ad Hominem Arguments (Attacking the source of an argument or an idea to disprove the argument or idea)
- Risk aversion
- Worrying about the process to develop the idea with disregard of the outcome.
Still, it is hard to tell how effective the change effort has been. Even though I personally try to solicit information from a variety of folks in a variety of places and ways, the reports were generally that alternate opinions are welcomed, dissent is accepted and evaluated, and we are doing better than ever.I will write further blog posts about this flaw I found, it is fascinating and I want to understand why it occurs. This is only my opinion though, is there good that can come out of what I think is a flaw in NASA's management.
But the anonymous polls and [Internet] feed back says there is still a lot of work to be done.
Recently I had a couple of events which affected my thinking on this. I have been out of the Shuttle Program manager job for almost a year now and a trusted coworker just a week ago told me that people in his organization had been prevented from giving me important alternative choices for some program choices that occurred a couple of years ago. This was staggering. It was happening right in front of me and I was totally unaware that people - who I trusted, who I hoped would trust me - kept their lips sealed because somebody in their middle management made it clear to them that speaking up would not be good.